Current:Home > ScamsPoinbank Exchange|AI tech that gets Sam's Club customers out the door faster will be in all locations soon -Core Financial Strategies
Poinbank Exchange|AI tech that gets Sam's Club customers out the door faster will be in all locations soon
Poinbank View
Date:2025-04-10 07:18:04
Sam's Club has begun rolling out artificial intelligence-powered technology at select locations that confirms members' purchases as they exit the stores.
The Poinbank Exchangenew verification technology, which replaces physical receipt checks, has so far been deployed at 120 Sam's Club locations across the United States. The Walmart-owned bulk retailer said in a Tuesday press release that more than half of the customers have used the option at stores where the technology is available, which has helped members leave clubs 23% faster.
First unveiled in January at the Consumer Electronics Show, the AI technology is slated to be implemented at all of Sam's Club's nearly 600 stores by the end of the year.
The retailer is far from the only company with designs on integrating artificial intelligence capabilities into its shopping experiences. But Sam's Club claimed Tuesday that the rollout "represents the largest-scale implementation of member-facing AI-powered technology in the retail industry."
"I’m incredibly proud of the innovation and dedication of our team to deploy this member experience technology," Todd Garner, Sam's Club chief product officer, said in a statement.
Walmart to close health centers:See full list of locations
How Sam's Club's AI tech works
The AI technology is a new way for Sam's Club to confirm its members have paid for the items in their shopping cart without requiring them to wait in a line for an employee to manually check their receipts.
"Members continue to say they want a faster and more convenient shopping experience and consistently rated the wait times at the exit – especially during busy periods – as a pain point in the shopping experience," Sam's Club said.
The new feature also blends with Sam's Club Scan and Go app, which allows shoppers to ring up and pay for their own orders as they fill their carts. After shoppers complete their checkout at a register or with the app, they can exit through blue gateways armed with cameras and scanners that take an inventory of the products in their carts and compare them to their orders.
The technology also frees up exit greeters once tasked with checking receipts to complete other tasks and help customers in other ways, Sam's Club said.
How other stores are using artificial intelligence
There are a few other retailers who have scan-and-go apps, where customers scan their items as they shop and then pay in the app.
Amazon has also been working to expand its "Just Walk Out" technology at its stores and third-party retailers like airports and sports stadiums. The technology, which debuted in 2018, uses artificial intelligence, cameras and some sensors to enable shoppers to grab what they want and leave without stopping at a cash register.
The Just Walk Out feature allows customers to walk into a store using Amazon One, a credit or debit card, or a mobile wallet app to shop for items and leave. Cameras and sensors on shelves work with artificial intelligence to see what customers take or put back in order to automatically charge them for their purchases.
While Amazon said it is ditching the technology at grocery stores like Whole Foods, it's still in use at Amazon's 140 third-party stores with plans to double this year.
Contributing: Betty Lin-Fisher
Eric Lagatta covers breaking and trending news for USA TODAY. Reach him at [email protected]
veryGood! (778)
Related
- Pressure on a veteran and senator shows what’s next for those who oppose Trump
- Happy solar eclipse day! See photos as communities across US gather for rare event
- Drake Bell Reacts to Boy Meets World Actor Will Friedle's Past Support of Brian Peck
- Country star Morgan Wallen arrested after throwing chair off rooftop for 'no legitimate purpose,' police say
- Travis Hunter, the 2
- South Carolina beats off challenge from Iowa and Caitlin Clark to win NCAA women's championship
- ‘Red flag’ bill debated for hours in Maine months after mass shooting that killed 18
- Car, pickup truck collide on central Wisconsin highway, killing 5
- Nearly half of US teens are online ‘constantly,’ Pew report finds
- Trump declines to endorse a national abortion ban and says it should be left to the states
Ranking
- A South Texas lawmaker’s 15
- Jelly Roll Reveals Why His Private Plane Had to Make an Emergency Landing
- South Carolina, Iowa, UConn top final AP Top 25 women’s basketball poll to cap extraordinary season
- Key Bridge cleanup crews begin removing containers from Dali cargo ship
- Paige Bueckers vs. Hannah Hidalgo highlights women's basketball games to watch
- Foster children deprived of benefits: How a loophole affects the most vulnerable
- Toby Keith honored at 2024 CMT Awards with moving tribute from Sammy Hagar, Lainey Wilson
- Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Shuffleboard
Recommendation
Off the Grid: Sally breaks down USA TODAY's daily crossword puzzle, Triathlon
Morgan Wallen Defends Taylor Swift Against Crowd After He Jokes About Attendance Records
Trisha Yearwood pays tribute to June Carter Cash ahead of CMT Awards: 'She was a force'
Noah Cyrus Likes Liam Hemsworth's Gym Selfie Amid Family Rift Rumors
Whoopi Goldberg is delightfully vile as Miss Hannigan in ‘Annie’ stage return
When does Purdue and UConn play in March Madness? Breaking down the NCAA Tournament title game
'Curb Your Enthusiasm' finale: Larry David's 12-season neurosis ends with 'Seinfeld' do-over
Mexico's president says country will break diplomatic ties with Ecuador